[email protected]

Martin Mirchevski

Martin Mirchevski

8 years of experience Macedonia

Quality assurance engineer with success reviewing features and testing functionality to identify common and complex software problems.

Eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Collaborates with cross-functional team members to enhance software package quality.

Motivated to learn, grow, and excel in Software development.

SQL Jira QA QA Exploratory Testing QA Functional Requirements Smoke Testing QA

Experience

QA Engineer
Apr, 2021 - Present
TestDevLab
  • • A/V testing of Broadcast/Playback applications;
    • Mobile (cross-platform) & Web app testing;
    • Test documentation management (creation & update of test cases, pre-conditions, test sets);
    • Direct communication with the Development team and Product owners;
    • Mentoring new members of the team;
    • Performing different types of testing: Confirmation, Sanity, Smoke, Full regression, Exploratory;
    • Responsible person for the quality of the bug reports created by the team;
    • Helping Team Leads with the organization of the team's work;
  • Technologies: Postman, IT Administration, QA, QA, Mobile Testing, QA, Planning, Exploratory Testing, Functional Requirements
QA Engineer
Jun, 2018 - Apr, 2021
Barracuda FX
  • • Test documentation - understanding requirements, writing test cases for new features (stories), writing clear bug reports;
    • Development of test methodology - finding the best approach for testing features, test brainstorming, troubleshooting, root cause analysis;
    • Functional testing;
    • Regression testing;
    • Smoke testing;
    • Communication with the Product and Developers team;
    • Problem-solving - finding solutions for challenges arising from daily tasks and duties;
    • Primary point of contact for all customer interaction
    • Ownership of ticket management
    • Management of customer communications through incident and service request lifecycle
    • Troubleshooting and resolving of customer incidents
    • Fulfillment of customer service requests
    • Management of functional escalations
    • Cross functional engagement with internal teams on incident and request resolution
    • KPI reporting
  • Technologies: IT Administration, SQL, QA, QA, QA, Exploratory Testing, Planning, Functional Requirements
Relationship Officer, Investment Banking
Jul, 2015 - Jun, 2018
Ohridska Banka
  • • Preparation and presentation of products and services of the bank
    • Develop and manage new and existing business relationships
    • Optimization of the current portfolio
    • Review of active clients
    • Offer banking products
    • Disbursement of loans
    • Advising for banking products
    • Development of synergy between back-office departments to ensure that business banking solutions meet client needs and enhance corporate identity
    • Updating financial data in the client's profile
    • Reporting to all departments on existing cooperation with clients
  • Technologies: Negotiation

Education

Bachelor's Degree in Accounting and Auditing
2010 - 2015
University St. Cyril and Methodius

Achievements

Certifications

Certified Tester Foundation Level (CTFL)
iSQI Group Issued Dec, 2021 - Dec, 2032
Credential ID: 21-CTFL-200748-12