Software support specialist turned QA, with more than 5 years experience in the IT industry, passionate about improving software quality, 'breaking' the system in order to make it better and more functional for users, keeping in mind the business workflow. Working knowledge of Jira, Confluence, Postman, SoapUI and Microsoft365 tools. Basic JavaScript knowledge. Mostly focused on testing API integrations. Part of a mini team implementing testing processes and test automation company wide. Highly energized and positive person with a can-do attitude. Experienced in working in an international environment with multiple diverse teams. Experience in mentoring junior colleagues and giving internal and external trainings. Big believer in documentation and continuous improvment.